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Hey! I’m Richard Doherty. Im fascinated by how tech companies are shifting the paradigm and in so doing impacting our daily lives. I created the fintech scaling show so you and I can get a glimpse of their world and learn how they are creating our future
Episodes
Monday May 10, 2021
Monday May 10, 2021
Here’s what we talked about:
Are you using data in a way that empowers your teams?
My guest today on the #FintechScalingShow, Julian Cork, COO of LandBay speaks about how he is using data to turbocharge his business.
Julian goes on to share why it's vital to have the right governance in place as you scale, and the importance of setting this up early doors and not as an after thought as your business starts scaling.
Episode 44, using data to unlock your power is a masterclass in strategy and execution from a FinTech leader that is scaling one of Europe's fastest growing Fintechs.
Key Discussion Points.
- Why governance should we put in place at the start of your journey and how it can empower you going forward
- How to adopt an agile philosophy in your business to truly move the dial
- How to use data to empower your teams
- How to foster collaboration as you scale
Quotes:
“People realize that they need to really work very collaboratively to make things happen across those different departments.” - Julian Cork
Links:
Linkedin Profile: https://www.linkedin.com/in/juliancork/
Website: https: https://landbay.co.uk/intermediaries
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday May 03, 2021
Monday May 03, 2021
Here’s what we talked about:
How can your mission impact society?
My guest today on the #fintechscalingshow Simon Ellis, CEO and co-founder, of Smart Wage asked this poignant question as he set out to launch his startup.
Simon goes on to talk about earned wage access and why this is vital and how his solution is helping many in society to actually just afford the essentials in order to survive.
Episode 43, unlocking the African volt, dives into an important topic and uncovers why it's vital to stay true to yourself as you build out a business.
Key Discussion Points:
- How consulting tools helped him on his startup journey
- How to set up the systems and processes in your startup?
- Why agility is important as you scale up?
Quotes:
“Being adequately prepared for whatever is next, predict the possible outcomes and always putting your best foot forward can enable you to deliver your goal ” - Simon Ellis
Links:
Linkedin Profile: https://www.linkedin.com/in/simon-ellis-2aa14a8b/
Website: https: https://smartwage.co.za/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Apr 26, 2021
Monday Apr 26, 2021
Here’s what we talked about:
Have you ever been underwater and finally, when you finally come up for air it's a huge release?
This is what it feels like to pivot and at the end of the day, achieve what you set out to do in order to survive!
My guest today on the #fintechscalingshow, Tom Britton, co-founder of Syndicate Room, talks through his experience of changing lanes and the tough call he had to make along the way.
Episode 42 Pivoting to Survive; outlines the toolkit required to make the most out of a pivot, and in the process make certain to bring your team along with you.
Key Discussion Points
- Pivot or pack-up, the decisions required to pull through
- How to galvanize your team as you change lanes?
- How tech can create efficiency and reduce overheads?
Quotes:
“The pressure of a startup is very similar to the pressure on an athlete. You have to perform on the day. There's constant pressure to evolve to get better, to grow, to win. ” -Tom Britton
Links:
Linkedin Profile: https://www.linkedin.com/in/tombritton/
Website: https://www.syndicateroom.com/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Apr 19, 2021
Monday Apr 19, 2021
Here’s what we talked about:
Have you ever had an absolutely fantastic idea, but at the end of the day, the product wasn't able to reach market or you weren't able to scale the business?
My guest today on the #fintechscalingshow, Derk Roodhuyzen de Vries, the CEO and co-founder of Fixico shares how he came up with a revolutionary idea of how to digitize the car repair process.
Derk opens up about the process he had to go through and is still going through in order to really shift the mindset of a market that was, and in some instances still is outdated, towards a digital future - this is the Fixico mission (and what a mission it is)
Episode 41 Scaling Disruptive Ideas: talks about a journey of a startup from the humble beginnings of Amsterdam to the international arena and all the learnings in between.
Key Discussion Topics
- Why looking at opportunities outside your core offering is a must?
- How to educate a market for the digital future
- How to scale across borders
Quotes:
"The right mindset, belief, spirit, and character are important in your company. Especially when you're growing"- Derk Roodhuyzen de Vries
Links:
Linkedin Profile: https://www.linkedin.com/in/derk-roodhuyzen-de-vries-09a6983a/
Website: https://fixico-business.com/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Apr 12, 2021
Monday Apr 12, 2021
Here’s what we talked about:
As you scale, have you found that attracting the right talent is an endurance race, rather than a 100metre dash ?
My guest today on #thefintechscalingshow Martin Kassing, CEO of Upvest talks about this and the importance of finding the right mix of people in the surge to grow. Martin also highlights the compounding effect that comes from trusting your people to passionately drive your vision as you work to create a sustainable and thriving workforce.
Episode 40 To Scale, Find the Right People: dives deep into the thoughts of a fintech leader’s philosophy on how to not only attract the right talent but secure the right values and also build the right strategies to ensure there’s proper flow as talent comes into the business, helping the business to scale.
Key Discussion Topics:
- How to build relationships & foster trust in your people
- How to develop a talent management system to scale
- How empowerment creates leverage
Quotes:
“You need to be incredibly fast in actually getting the right information and in asking the right questions ” - Martin Kassing
Links:
Linkedin Profile: https://www.linkedin.com/in/martin-kassing/?originalSubdomain=de
Website: https://upvest.co/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Tuesday Apr 06, 2021
Tuesday Apr 06, 2021
Here’s what we talked about:
Have you ever stopped to think how your business philosophy acts as a guiding principle as you grow?
My guest today on the #fintechscalingshow, Gerard Bernal, CEO and Co-Founder, of Balio shares his insights into breaking down inward thinking, as we discuss the highs & lows of his startup. Gerard goes on to talk about the advantages of creating a community around values, something that’s helped his philosophy evolve.
Episode 39: How Philosophy determines your path gives rise to taking ownership of your journey, because if you don’t expand, then inevitably the opposite happens!
Key Discussion Topics:
- Why your philosophies should continuously evolve
- Building strong communities to help develop your business
- How to build your lifestyle into your business
Quotes:
“When you are creating an online community with good ideas, good product, a good philosophy. They become the ambassadors. They are creating the brand. ” - Gerard Bernal
Links:
Linkedin Profile: https://www.linkedin.com/in/gerardbernal/
Company Linkedin: https://www.linkedin.com/company/balioapp/
Website: https://balio.app/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Mar 29, 2021
Monday Mar 29, 2021
Here’s what we talked about:
How do you think rituals impact your business as you move through the scaling gears?
Because thinking of and improving rituals in your company can impact your growth trajectory
My guest today, on the #fintechscalingshow, Manolo Atala, Co-Founder & CEO, of Fairplay shares simple, but extraordinarily potent rituals which make for big impingements that help build teams, achieve goals and liven up the ‘WORK’ environment.
These rituals are being used to scale Fairplay in Mexico, a revenue-based financing platform that offers e-commerce entrepreneurs support and the freedom to scale through smart financing.
Episode 38: Creating Rituals at Scale brings hidden gems to the forefront of scaling, and outlines why it’s important to LOVE what you do
Key Discussion Points:
- How to create rituals that your company loves
- How to go about embedding & updating rituals continuously
- The connection between rituals & OKRs
- Why talent sourcing is continuous, and the process critical to success
- Scaling your operations through questioning and executing at the same time
Recommended Books:
- The Hard Thing About Hard Things by Ben Horowitz
- What You Do Is Who You Are: How to Create Your Business Culture by Ben Horowitz
- You Are Not So Smart by David McRaney
- Psychedelic Explorers Guide Safe Therapeutic & Sacred Journeys by James Fadiman
Quotes:
“Those tiny rituals could become a really good process in the future if you are consistent.”” - Manolo Atala
Links:
Linkedin Profile: https://www.linkedin.com/in/manoloatala/
Website: https://getfairplay.com/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Mar 22, 2021
Monday Mar 22, 2021
Here’s what we talked about:
Are you taking time out to understand the nuances of your industry & customers ?
Because being curious, builds knowledge and leads you down a path less trodden.
My guest today, on the #fintechscalingshow, is Azamat Sultanov, Co-CEO and Co-Founder, of Fortu Wealth. Dives into the world of private banking, and how he created his own path using knowledge and tenacity to get there.
Episode 37: Rev up your growth by breaking the rule book demystifies the private banking world, and outlines how being transparent with customers & employees can help move your startup through the gears.
Key Discussion Topics:
- What it takes to disrupt the norm
- What is the open book policy
- The benefits of equity crowd funding
Quotes:
“Try to challenge what you're doing by asking questions. We went through that deliberately because we wanted to embrace transparency... Because if we are to disrupt the market, we need to take a different approach.” - Azamat Sultanov
Links:
Linkedin Profile: https://www.linkedin.com/in/azamatsultanov/
Website: www.fortu.co.uk
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Mar 15, 2021
Monday Mar 15, 2021
Here’s what we talked about:
So what does the future of financial services look like with AI?
In this episode, Roey Mechrez, Co-Founder & CTO of BeyondMinds, takes us on a journey over how he made his vision a reality with the emergence of highly customizable AI to quickly and easily find solutions to the repetitive problems that exist in enterprises.
As we know, financial services has undergone massive changes with the rapid movment towards a digital future. Incorporating artificial intelligence to leverage business processes started to no longer be a question of “Is this possible?” but rather of, “How?” With AI being a competitive advantage, companies are starting to understand that this will soon become the industry standard.
Roey’s shares his insights into how AI is transforming the financial world to be more efficient and customer-centric business are truly unique, as he busts some myths, by explaining their model and walking through real-world use cases.
Part of BeyondMinds process to scale was making sure they are efficiently driven. According to Roey, analyzing what the market actually needs and reaching a product market fit is what enables a company to walk with great cost margins.
Tune into this exemplary episode to hear more of what we can expect from AI and why speed is a critical factor when it comes to scaling.
Key Discussion Topics:
- How to build a win-win solution by partnering with clients
- How to get true enterprise value from AI
- AI Business models to consider
- Aspects to consider s you scale an AI business
Recommended Book:
- Measure What Matters by John E. Doerr
Quotes:
"You want to have an amazing product and amazing offering and value proposition for clients. You need to be agile. You need to move. And adapt to clients' needs." - Roey Mechrez
Links:
Linkedin Profile: https://www.linkedin.com/in/roey-mechrez/
Website: www.beyongminds.ai
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Mar 08, 2021
Monday Mar 08, 2021
Here’s what we talked about:
For scaling businesses, time is often biased. Some luck out and experience overnight success and many others have been around for years. The constant changes that are happening in the world can either give your business a boost or make it a part of the past.
In this inspiring conversation, Arturo Gonzalez Mac Dowell, the President, and CEO of Eurobits Technologies shares how he integrates divergent thinking to inspire evolution in a startup. He also takes us through his quest to riding the waves of the different financial crises that inspired some major changes in thinking to help navigate his company through turbulent waters
We go on to discuss how industrializing business processes plays a critical role on your scaleup journey. And by choosing people with the right cultural fit, being consistent with delivering what the customers need through active listening
This is a noteworthy episode, from a visionary leader with over 30 years of experience in the Fintech space
Key Discussion Topics:
- How to choose the right people that fit with the culture of your company
- What makes a great leader in an ever-changing world
- How to build new processes as you change your organization structure
- How to continuously evolve your products and/or services
Books:
- Rich Dad, Poor Dad by Robert Kiyosaki
- Beyond Markowitz: A Comprehensive Wealth Allocation Framework for Individual Investors
- Peak Performance: Elevate Your Game, Avoid Burnout, and Thrive with the New Science of Success by Brad Stulberg and Steve Magness
- Atomic Habits by James Clear
- The Hard Thing About Hard Things by Ben Horowitz
Quotes:
“You can be an engineer and be creative. So in order to be, to be creative, you have to be open to exploration of uncharted territory, which is what a divergent thinker does by nature” - Arturo Gonzalez
Links:
Website: https://tink.com/
Linkedin: https://www.linkedin.com/in/arturo-gonzalez-mac-dowell/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Mar 01, 2021
Monday Mar 01, 2021
Here’s what we talked about:
Who you know and who knows you are the epitome of a scaling business’ authenticity. But first, your investors, clients, and customers all need to buy into your vision and your capacity to make it happen. So how do you build that powerful platform as a startup?
In an exciting conversation with the Co-Founder and CCO of VOLT.io Jordan Lawrence, we talk about how he has come to build an open payments gateway that connects instant payments to scale merchant organizations across the globe.
To drive business growth, Jordan shares that it is imperative to constantly keep the team spirit alive while making sure your people are continuously brought into your vision. We go on to talk about how, VOLT.io uses a merchant-led growth strategy to carefully cater to the diverse markets they are in and as a way to look to the future. Finally, we touch on how to bring awareness to the market and the specific funnels that keep them at the forefront of the business.
This is a stellar episode with a well-known fintech leader who is scaling strategically by tapping into old and new networks that walk with their clear vision. Through an aggressive business development approach, VOLT.io continues to empower organizations to unlock the next-generation in open payment infrastructure.
Key Discussion Topics:
- How to build and maintain a meaningful network
- What processes and system to prioritize to support growth
- Growth strategies to consider as you scale
- Success measurements, and how they help in decision making
Books:
1.Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies by Chris Yeh and Reid Hoffman
2.Billion Dollar Whale: The Man Who Fooled Wall Street, Hollywood, and the World by Bradley Hope and Tom Wright
3.The Untethered Soul: The Journey Beyond Yourself by Michael Alan Singer
Quote:
“Keep the team spirit going right the way through your people. So don't diversify and don't get lazy because you think we're all sitting at home, everyone's working from home. Make sure your team are all continuously bought into your vision and their own vision, and you keep in constant contact with everyone to be a success through these times.” - Jordan Lawrence
Links:
Website: www.volt.io
Linkedin: https://www.linkedin.com/in/lawrencejordan/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Feb 22, 2021
Monday Feb 22, 2021
Here’s what we talked about:
One powerful megatrend that is shaping today’s world is the shift from ownership to access. While shared goods and services may be dateless concepts, it has enabled greater efficiency and has laid the foundation for building trust.
CEO and Founder of LENEO A/S, Peter Stuhr discusses how he continues to change the way our financial ecosystems work by empowering the digital experience for both consumers and bank advisors through access to non traditional products.
Peter talks about the process of building scalable solutions and why nurturing your people builds you a strong foundation in your long journey. Part of the process that gets you a rapid scale up is bringing talented, skillful people and making sure that they are engaged in creating work they are proud to be part of. As LENEO A/S continues to scale, Peter discusses his acquisition strategy toward getting the right partners outside of Denmark.
Key Discussion Points:
- Strategies for making sure your clients are consistently valued even as you scale
- Expansion and growth strategies
- How to build and sustain a highly engaged culture that makes common decisions
- How to create transparent team communication
Quote:
"Make sure that your people feel that they are part of something that is actually making a difference" - Peter Stuhr
Book:
I'm Afraid Debbie From Marketing Has Left for the Day: How to Use Behavioural Design to Create Change in the Real World
by Morten Münster, Helle Harder (Cover), Helen Dyrbye (Translation) - https://www.goodreads.com/en/book/show/46157312-i-m-afraid-debbie-from-marketing-has-left-for-the-day
Links:
Leneo website: https://www.leneo.io/
Profile:
Peter Stuhr - https://www.linkedin.com/in/peterstuhr/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Feb 15, 2021
Monday Feb 15, 2021
Here’s what we talked about:
Part of the slow revolution since the mid-1970s is having access to equities in a fractional and/or zero-commission world. Today, a more efficient market infrastructure is being rebuilt with the philosophy of democratized investment.
In this discussion, Co-founder and CEO of Equisafe Bilal El Alamy redefines how we understand valuable transactions in both investment and management using blockchain technology.
Equisafe reveals that the secret to managing multiple clients is understanding pain points no matter how small. When you are adaptable and are able to take feedback as information rather than criticism, you are ultimately leveraging your customer lifetime value. And in your journey to scaling, the right strategy always starts with cultivating self-awareness.
Key Discussion Points:
- Detailed step-by-step guide of the continuous process to evolve products
- How to setup and optimize your scaling process with clear thinking
- What aspects to consider as you move through the gears of building your team
Quotes:
"What every entrepreneur should do is to basically close the doors. People think that they're supposed to open the doors. You have an infinite possibilities and you're supposed to close doors. So I basically went to people and try to close the doors and see what kind of targeted clients best fit the vision that we had on building the software, delivering what the clients wants and getting more intuition to build the next feature by understanding what they could do next. " - Bilal El Alamy
Links:
Website: https://www.equisafe.io/
Books: The Dark Road: A Book of Poetry by David L. Rogers - https://www.goodreads.com/book/show/37836698-the-dark-road
The Chess Players by Sam Sloan - https://www.amazon.com/Chess-Players-Frances-Parkinson-Keyes/dp/4871874176
Profile
Linkedin: https://www.linkedin.com/in/bilal-el-alamy/
Twitter: https://twitter.com/bilalelalamy
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Feb 08, 2021
Monday Feb 08, 2021
Here’s what we talked about:
In enhancing services and function, fintech products are continuing to quickly adapt to new technologies. However, as more choices come into play, consumers are also left with decision fatigue eventually creating financial paralysis.
In this conversation, Charlie Richardson, Co-founder and CEO of Lumio discusses how his journey through the customer validation process continues to act as the foundation through which he helps consumers achieve financial independence.
Charlie also continues to discuss the critical steps that need to be undertaken before you scale, including creating a community to continuously drive you forward. And as you scale, deeply understanding the nature of targeting the right customer profile that will help build and validate your value proposition.
Key Discussion Topics:
- How to build a trusting community that harnesses momentum
- How to engage with positive and negative feedback
- A simple, but effective, step-by-step guide on tactics & strategies to scale
- How to balance core business with ‘other’ opportunities
Quote: The most crucially important part is you have to be malleable. You have to be flexible. And if customers are behaving in ways that contradict what you thought or what you assumed, then you have to find out why, and you have to find more, you have to find out more about where those customers are coming from and why it's happening. - Charlie Richardson
Book:
- The Fear: Robert Mugabe and the Martyrdom of Zimbabwe - https://www.amazon.com/Fear-Robert-Mugabe-Martyrdom-Zimbabwe/dp/031605187X
Blog:
- The Deliberate CEO - https://deliberateceo.substack.com
Links:
Website: https://www.lumio-app.com/
Profile:
Charlie Richardson - https://www.linkedin.com/in/charlie-richardson-63827958/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Feb 01, 2021
Monday Feb 01, 2021
Here’s what we talked about:
Leveraging your teams’ skills and your business’ resources in order to open up new horizons is strategic and central if you want your startup to succeed.
Leveraging, simply put, is having the power to get more, ultimately leading to an endpoint, quicker.
In today’s episode, Pablo Viguera, Co-founder and Co-CEO, of Belvo talks through his journey, and how he built the team and support system to help him explode forward; paving a way for other FinTech innovators in Latin America to access and interpret banking and financial data of their end-users.
We go on to discuss other factors that contribute to Belvo’s success, including the dynamics that make up a high-performing team and the operating rhythm set up to make certain everyone’s in-tune & heading towards a collective goal
Key Discussion Topics:
- How to leverage systems and teams as you scale
- How to empower your whole team to rise and build your business’ vision
- What to look out for during talent acquisition
- The benefits of a support ecosystem
Quotes:
If it doesn't work or if it fails and then try something else. Talking to people that have been there, done that, domain experts, and surrounding yourself with those resources, from there you can leverage. - Pablo Viguera
Links:
Website: https://belvo.com/
Linkedin: https://www.linkedin.com/company/belvofinance
Profile:
Pablo Viguera: https://www.linkedin.com/in/viguerapablo/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Jan 25, 2021
Monday Jan 25, 2021
Here’s what we talked about:
The working environment that you establish right at the beginning of your business poses a huge impact on your people and how they work.
In this podcast, we explore the ways in which we can cultivate a network made up of 'top talent', the proper environment, and principled mindsets right off the bat leading to success.
Andra Sonea, renowned FinTech guru discusses the common mistakes that can stop business growth and why sorting out your company's operating rhythm is a tipping point in the startup life cycle.
In the world of scaling businesses filled with a diverse set of people, we explore how to approach healthy conflicts and how it can set you up for success. Is it simply about bringing in top talent?
Hear her thoughts on why fostering a culture of interest through the continuous building of teams, transparency and awareness should be part of your playbook
Key Discussion Topics
- Why breaking downscaling into systemize steps helps achieve goals
- What aspects to consider as you grow and get into a rhythm
- Why motivation and “scaling environment” play a huge role in what your team delivers
- How to put in a culture of interest & continuous learning that fuels happy teams, and happy clients
Links:
Website: https://fintechos.com/
Scale by Geoffrey West - https://www.audible.com/pd/Scale-Audiobook/B071YNRQ9V?source_code=GO1DH13310082090OZ&ds_rl=1262685&ds_rl=1263561&ds_rl=1260658&gclid=CjwKCAiAl4WABhAJEiwATUnEF9yNY7bx1NNATY1HByxJ8sGL8c8Y61ZEjNTbbdBzwEOEiXTLO1ZdKxoCJyEQAvD_BwE&gclsrc=aw.ds
Profile:
Andra Sonea- https://www.linkedin.com/in/andrasonea/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Jan 18, 2021
Monday Jan 18, 2021
Here's what we talk about:
As newer companies come into the market it’s important to think about providing a better service/product to your customers while staying on top of your competitors. By focusing on your customers you can achieve greater results - not only in scaling but also in improving your company in the long run.
In this episode we invited Andrew Anastasiou, the co-founder of LegionPay, to share some of his philosophies when it comes to creating trusted relationships with customers, and how this can be the catalyst for growing your startup.
We go on and talk about focusing on your niche, research and development, and how to create a healthy and productive environment for your company and employees to thrive.
It’s a jam-packed episode full of useful tips from a successful fintech entrepreneur & leader
Key Discussion Topics
- Why a customer-centric mission will help drive growth
- The value of customer data & feedback
- Different strategies to market-entry
- Vision. Communication. Iterate strategy to keep moving forward
Links:
LegionPay website - https://www.legion-pay.com/
LegionPay on LinkedIn - https://www.linkedin.com/company/legionpay/
Rich Dad Poor Dad - https://www.amazon.com/Rich-Dad-Poor-Teach-Middle/dp/1543626610
The Psychology of Selling - https://www.amazon.com/Psychology-Selling-Increase-Thought-Possible/dp/0785288066
Profiles:
Andrew Anastasiou - https://cy.linkedin.com/in/andrewanastasioucy
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Jan 11, 2021
Monday Jan 11, 2021
Here's what we talk about:
Right now, if you look back at the fundamentals of consumers over the years, the underlying requirements haven’t shifted
It’s still all about managing, protecting and growing their money. What has changed, however, is how these needs are met
Our guest today, Søren Nielsen, the Chief Commercial Officer of Subaio shares with us how tech is helping consumers better manage their subscriptions
Soren moves on to talk about the approach used to develop a leading-edge product in this space, with the mantra of build, measure, learn.
He goes on to highlight how to find, and keep, your true north. Going into some detail about the process used to point his troops in the right direction
Join us in this insightful episode with a seasoned entrepreneur and executive in the FinTech industry.
Key Discussion Topics:
- Why understanding consumer pain points is key
- How to embed a mantra of build, measure, learn
- How to find, and keep, your true north
- Why saying NO has helps keep you on track
Links:
Subaio’s Website: https://subaio.com/
Start with Why by Simon Sinek: https://simonsinek.com/product/start-with-why/
The Innovator's Dilemma: The Revolutionary Book That Will Change the Way You Do Business:https://www.amazon.com/Innovators-Dilemma-Revolutionary-Change-Business/dp/0062060244
Profile:
Søren Nielsen: https://www.linkedin.com/in/s%C3%B8ren-nielsen-7134a35/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Jan 04, 2021
Monday Jan 04, 2021
Here's what we talk about:
As a very fragmented region, Europe has curtailed the expansion of many local business players. Different rules, regulations, and paying systems have been a headache for some companies.
In our episode for today, Yorick Naeff, the COO of Bux, shares with us why they labeled their company as a FinTech company and not just a tech company. He also gives tips on how they were able to scale up their business in 9 countries across Europe and the challenges that they faced throughout the process.
Furthermore, Yorick gives his insights on how to manage a growing team, how to keep the company's vibe alive despite the distance, and how to improve oneself as a leader.
Learn straight from Yorick, an inspirational leader who’s been helping new generations do more with their money since 2014.
Key Discussion Topics
- Strategies to consider when expanding across European countries
- How local expertise helps accelerate business growth & region integration
- Methods used to build products that are scalable across Europe
- Insights on where and how to scale up a talented & diverse team in Europe
Links:
Bux’s Website: https://getbux.com/
Bux Zero: https://getbux.com/bux-zero/
Lean Startup by Eric Ries: http://theleanstartup.com/book
Profile:
Yorick Naeff: https://www.linkedin.com/in/yoricknaeff/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Wednesday Dec 16, 2020
Wednesday Dec 16, 2020
Here's what we talk about:
Right now, if I look back at the fundamentals of consumers over the years, the underlying requirements haven’t shifted. It’s still all about how consumers want to:
- Manage their money
- Protect their money
- Grow their money
What has changed, however, is how these needs are met. Particularly by the speed of disruption & adoption of tech!
Having spoken to a number of Fintech Founders, CEOs & Gurus this year I sense a real shift & leap to the new financial ecosystem, whether that in the crypto, subscription or lending space. And at the heart of this movement is:
- Our customers
- Our people/talent
- Our innovative tech solutions
So, today, I’m excited to host a panel discussion with fintech thought leaders from across Europe to discuss: “Scaling a Fintech in 2021 and beyond”. Joining me is:
- Cyrus Fazel: Founder & CEO, SwissBorg
- Jonas Karles: Co-Founder & COO, Minna Technologies
- Halvor Lande: CEO, Aprila Bank
Key Discussion Topics
- How fintechs have evolved in 2020
- What are some of the biggest challenges facing the industry
- The role bigtech will play in the industry going forward (and the emergence of ‘megabanks’)
- Key insights on what the future holds for the industry in 2021 and beyond
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Dec 14, 2020
Monday Dec 14, 2020
Here's what we talk about:
In the fintech industry, there is a constant push for innovation and motivation between different start-ups. To be able to compete in the market you have to consider not only the product that you are selling but also the customers’ needs.
In this episode, we invited Mark Berry, Director of Customer and Partner Success at Fintech OS to give his unique insight on how to build a customer centric team.
Mark is a customer success expert, and he talks about the need to gather & use data in order to help build deeper customer relationships. We move to discuss the importance of hitting the ground running with new clients, and the careful attention you must give to current clients as you scale both revenues & operations.
This episode goes under-the-hood into aspects of creating a better client relationship
Key Discussion Topics
- Why customer retention is critical to your success
- How to use data as a means of understanding your customers
- The importance of aligning organisationally on customer success
- Methods used to continuously received meaningful customer feedback
Quotes
“It’s about putting our customers in the position where we can say to them…we’re here for you, we’ll help you but equally you can build (your system) yourselves over the next few years.”- Mark Berry
“(On customer success) I think reading, taking inspiration from people who are doing the role and have been doing the role for a while is something we should do.” - Mark Berry
Links/Profiles
Mark Berry on Linkedin - https://uk.linkedin.com/in/markberry1
Fintech OS - https://fintechos.com/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Thursday Dec 10, 2020
Thursday Dec 10, 2020
Here's what we talk about:
A successful business does not only need a good leader, it also needs capable people who share the same vision and passion. In this episode, we invited Tom van der Lubbe, the co-founder of Viisi to talk through his approach in scaling businesses & teams
Tom shares his scaling philosophy, and opens up about the crucial parts of building a business and the visionary approach to putting people first, customers second, and shareholders last as you scale. He goes on to provide real world examples and case studies that validate the approach, and why setting up this ecosystem helps with sustainable growth.
We go on to talk about leading self-organized teams & in so doing, building a team spirit of trust, accountability, and commitment. This is all manifests itself in the way teams communicate and ultimately the results they achieve
Tom is a true pioneer & visionary in this space and it’s a fabulous episode jam-packed with useful & insightful takeaways
Key Discussion Topics
- How to setup & lead self-organized growth teams
- How to build an ecosystem of trust between employees, clients, and shareholders
- Why outside investment isn’t always a necessity to scale
- Why looking for talent based on the culture that you build within your company should be a priority
- Why you should value accountability, transparency, and upholding your values as a shareholder or CEO
Quotes
“The difficult thing is to be clear on our failures and what is right and what is wrong.” - Tom van der Lubbe
“Hire for culture, not for skills.” - Tom van der Lubbe
Links/Profiles
Tom van der Lubbe on Linkedin - https://www.linkedin.com/in/tomvanderlubbe
Viisi - https://www.viisi.nl/
Swiss Independence - https://swissindependance.com/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Dec 07, 2020
Monday Dec 07, 2020
Here's what we talk about:
As companies scale, there are a number of competing priorities. But, by taking the time to create a mission and align this with your growth journey you’re putting in the foundations to scale in-sync.
In this episode, we invited Nick Jones and Eddie Robb from Zumo, to share their unique insights into scaling from the lens of the founder & commercial director.
The guys open up about their career journeys and how these experiences (failures & successes) have played a critical part in scaling Zumo. We go on to talk about why a culture & people-first approach works and how this pays dividends in the long run.
It’s a fun and engaging discussion packed full of useful insights from a dynamic team & exciting startup from the UK.
Key Discussion Topics
- Why taking time to define your mission pays off in the long run
- How previous experiences help shape the rhythm of a company
- The value of focusing on culture & people early in the scaling cycle
- Methods used to balance the growth of core business with other initiatives
Links:
Zumo website - https://www.zumo.money/
How to Succeed in the African Market - https://www.amazon.com/How-Succeed-African-Market-Businesspeople-ebook/dp/B07PDGVTZ2
Profiles:
Nick Jones, CEO, and Founder at Zumo
LinkedIn - https://www.linkedin.com/in/nick-jones-102323/?originalSubdomain=uk
Eddie Robb, Commercial Director at Zumo
LinkedIn - https://uk.linkedin.com/in/eddie-robb-7410412b
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Nov 30, 2020
Monday Nov 30, 2020
Here's what we talk about:
In the fintech and startup world, unique ideas are the ones with the greatest potential. However, uniqueness alone doesn’t guarantee success.
It’s an exciting episode, packed full of useful learning from a thought leader in the space!
Key Discussion Topics
- Why allowing yourself to experiment as a startup helps validate your offer
- Why a blend of marketing tactics should be used in your startup & scaleup
- Investment and business capability factors to consider as you build your foundations
- How to gain product & market traction through a combination of traditional & social channels
- How combining analytical & creative thinking will help startups succeed
Quotes
“Just try and just explore different opportunities, different avenues.” - Mike Sharman
“It’s the intersection of analytics and creativity, for me, that defines success within the startup environment.” - Mike Sharman
Links/Profiles
Mike Sharman on Linkedin - https://www.linkedin.com/in/mikesharman/
Match Kit - https://matchkit.co/
Retroviral - https://retroviral.co.za/
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co
Monday Nov 23, 2020
Monday Nov 23, 2020
This is a fantastic episode! and showcases the art of scaling from a Leader in the Fintech Space
Key Discussion Topics
- How to approach getting results through different lenses
- Why education & knowledge sharing should extended to your partners
- Why empowering & supporting your team will help you scale
- The formula used to recruit, build & retain talent
Quote
“It’s talent plus skills development plus mastery, equals achievement.” - Nelson Da Silva
Links/Profiles
Nelson Da Silva on Linkedin - https://uk.linkedin.com/in/nelson-da-silva-3a99461b
Capitalise Website - https://capitalise.com/
Capitalise on LinkedIn - https://uk.linkedin.com/company/capitalisers?trk=public_profile_topcard-current-company
Scaling Now?
Want to speed up your scaling journey with my help? Get in touch with me here to see how I can help! richard@scaleupconsulting.co